Terms & Conditions

Welcome to Origines Parts terms and conditions. Our website is dedicated to providing you with the best quality auto body parts in Manchester. By using our site, you agree to the following terms and conditions:

When a customer places an order, the personal data necessary for delivery must be provided, including the customer’s full name, delivery address, phone number, and any other information required for the delivery or invoicing process. Originesparts.com ensures that this data will be used solely for processing the order, delivering the goods, and issuing account statements. The shop will not share this information with third parties, except for subcontractors who provide delivery services or other services directly related to fulfilling the customer's order. Any other disclosure of the customer’s personal data to third parties will only occur with the customer’s consent. In all other cases, disclosure of personal information will comply with the applicable laws of the country in which the company is registered.

By proceeding with a purchase, the customer acknowledges that files, such as cookies, will be saved on their computer to facilitate browsing and enhance the functionality of the online store. This is a common technological practice used by online search engines.

Originesparts.com is committed to utilizing the most advanced technologies to ensure the protection of customers' personal data.

Shipping and Delivery of Goods

When ordering, the customer must provide the correct delivery address.
The customer is required to accept the goods upon delivery. If an incorrect address is provided, the customer bears the responsibility and any additional shipping costs.
Goods will be delivered by the seller or an authorized representative.
If an order contains multiple items, and some are unavailable, the customer will be informed about the availability and potential delays.
Delivery time is specified in the order and begins from the date of the order. If the goods are in stock, they will be prepared within one business day (or upon receipt of payment if advance payment is required).
Originesparts.com is not responsible for delivery delays caused by courier services or incorrect delivery information provided by the customer.
Upon delivery, the customer has the right to inspect the parcel for signs of tampering or damage. If the parcel is opened or damaged, the customer must document this with the courier and notify Originesparts.com at info@originesparts.com.
Shipping costs are calculated based on the weight of the goods and the delivery location. The shipping cost will be displayed during the ordering process and before the final order confirmation.

Payment Terms and Conditions

Payment for the goods can be made using one of the methods provided during the ordering process.
If electronic payment is chosen, it must be made immediately. The order will only be processed once the payment is received, and failure to pay promptly waives the customer’s right to dispute delivery times.
An invoice will be emailed to the customer and included in the delivery package.
Customers may request an electronic invoice by contacting info@originesparts.com.

Order Processing and Delivery Conditions

Upon visiting Originesparts.com, the customer selects products, and the shop processes the order based on the customer’s selection.
By selecting products, the customer confirms they have sufficient knowledge to choose the desired items.
The customer must provide accurate delivery information, including full name, address, phone number, and other necessary details. This data will be used exclusively for processing, delivering the goods, and invoicing, in compliance with applicable data protection laws.
The customer must select a payment and delivery method during the ordering process. By placing an order, the customer agrees that they or a representative will be available to receive the goods at the specified delivery time.
Once the order is confirmed, it will be processed upon receipt of payment confirmation.
After placing the order, the system automatically sends a confirmation email to the customer. Order processing begins once payment is received. Orders unpaid within seven business days will be canceled.
The customer’s order will be stored in Originesparts.com’s records.
By placing an order, the customer agrees to the terms and conditions outlined on Originesparts.com.
Customers may cancel orders by contacting Originesparts.com customer service, and cancellation will be processed promptly.

Return and Replacement Policy

Statutory Rights: 14 Days

Returns must be requested within 7 days of delivery.
Items must be returned in their original condition. If the product is in acceptable condition, the refund will be issued within 2 business days to the customer’s bank account.
Upon return of non-defective goods, customers may either receive a full refund or request a replacement. If there is a price difference, the customer must pay the difference.
Goods will not be accepted for return if the product description on the website clearly indicates the compatible car models.
The customer is responsible for all return shipping costs, which will be deducted from the total refund amount.
Reservation fees are non-refundable.
Customers are required to read the website rules prior to purchase.

Shipping and Delivery of Goods

The customer must provide the correct delivery address when placing an order.
The customer is obligated to accept the ordered goods. Incorrect addresses provided by the customer will result in additional shipping costs borne by the customer.
Goods will be delivered by the seller or an authorized representative.
If the product's stock level changes during order processing, it may affect delivery times, which will be communicated to the customer.
Delivery time is calculated from the date of the order. Orders will be prepared within one business day if the goods are in stock (or after receipt of payment, if advance payment is required).
Originesparts.com is not responsible for delays due to courier errors or incorrect addresses provided by the customer.
Upon delivery, the customer has the right to inspect the package for any damage or signs of tampering. If the parcel has been opened or damaged, the customer must document it with the courier and notify Originesparts.com at info@originesparts.com.
Shipping costs are calculated based on the weight of the items and the delivery location. These costs will be clearly displayed during the ordering process before the final order confirmation.